CSC's Social Media Monitoring service can identify brand references in different contexts over a range of social media sites. These can include intellectual property abuses such as:
- Fake profiles: This is when the brand name is used in the username or handle.
- General brand mentions: This is when the brand is mentioned in postings, which may also be relevant for identifying customer comments.
A number of social networking sites can also be monitored, including:
- Youku Tudou
We can also monitor your authorized brand influencers and bloggers on social media sites. In addition, CSC can perform takedowns of fake social media accounts and infringing content where appropriate.
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Our specialists are ready to answer your questions about our Social Media Monitoring service.