CSC's Social Media Monitoring service can identify brand references in different contexts over a range of social media sites. These can include intellectual property abuses such as:
- Fake profiles: This is when the brand name is used in the username or handle.
- General brand mentions: This is when the brand is mentioned in postings, which may also be relevant for identifying customer comments.
A number of social networking sites can also be monitored, including:
- Facebook®
- Tumblr
- Twitter®
- Youku Tudou
- YouTube™
We can also monitor your authorized brand influencers and bloggers on social media sites. In addition, CSC can perform takedowns of fake social media accounts and infringing content where appropriate.
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Our specialists are ready to answer your questions about our Social Media Monitoring service.