IDENTIFYING THE 'ROOT' AND 'INTERMEDIATE' CERTIFICATES

Throughout the installation documentation, certificates are referred to as the root and intermediate certificate.

You will receive four certificates from CSC, which can be identified as follows:

  • Intermediate certificates: TrustedSecureCertificateAuthority5.ccc and USERTrustRSAAddTrustCA.ccc

  • Site certificate (i.e., the certificate you requested): .crt

  • Root certificates: Entrust Secure Server CA or AddTrust External CA Root, depending on when your certificate was issued

For further assistance, please contact your dedicated account manager, or our 24/7 Global Support.

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GENERATING A CERTIFICATE SIGNING REQUEST (CSR)

Throughout the installation documentation, certificates are referred to as the root and intermediate certificate.

You will receive four certificates from CSC, which can be identified as follows:

  • The Common Name (CN) field should be the Fully Qualified Domain Name (FQDN) or the web address for which you plan to use your certificate, i.e., the area of your site you wish customers to connect to using SSL.

    • For example, a digital certificate issued for cscdev.com will not be valid for secure.cscdev.com. If the web address to be used for SSL is secure.cscdev.com, ensure that the common name submitted in the CSR is secure.cscdev.com.

  • Digital certificates are compatible with almost all popular webserver software. If your webserver software does not appear on the list, please contact your CSC client service partner or select "Other."

Server software – Generating a CSR

DIGITAL CERTIFICATES SUPPORT

CERTIFICATE INSTALLATION

The final part of your SSL application is the installation of your certificate, which will differ dependent upon your webserver software. Select your webserver software from the list after reading the following general information.

Before installing your certificate:

  • When you receive your digital certificate, two other certificates will also be provided. These are known as intermediate certificates, and are required so that browsers know to trust your digital certificate.

  • Digital certificates are compatible with almost all webserver software.

DIGITAL CERTIFICATES SUPPORT
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